1-800-Flowers.com, Inc. is a floral and gourmet foods gift retailer and distribution company in the United States. It was one of the first retailers to use a 24 x 7 toll-free telephone number and the Internet for direct sales to consumers.
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Real Customer Reviews
Brendan M. posted on 6/20/2013
"Decent experience, decent value, decent service, decent."
kelly m. posted on 1/30/2014
"Finally after a lot of back and forth they returned my money and sent out a fresh arraignment!!"
Shirley. posted on 4/1/2015
"BEWARE if you are ordering a particular flower (in my case lavender roses). 2 deliveries later, still none to be found in the arrangement despite being quite clear about it in numerous emails to customer service. The recipient could very well have left this earth without getting her favorite flowers. i have learned my lesson,and will now call area florists directly, instead."
Carol t. posted on 5/11/2015
"Ordered and paid for flowers for Mother's Day. Flowers were scheduled to deliver on Saturday before Mothers Day and never were delivered. It wasn't until I called that they told me their florists couldn't fill the order on time. So they said they would deliver on Monday and here it is 7pm and still no flowers. So I called again and was told that they are trying really hard to get them delivered by 9pm. A lot of good that does when Mother's Day is over. Maybe they should have tried really hard before the holiday."
Emily. posted on 6/3/2015
"They told me, in an e-mail, that my basket had been delivered. Turns out it had not been and when I contacted them they said that a new shipment was being sent out. Lo and behold, they found the first basket a week later and sent that one, with all that moldy fruit. They then had the nerve to offer me a 15% discount. Don't buy with them."