ATGStores

ATGStores.com Reviews – Freshen Up Your Home

ATGStores
www.atgstores.com

ATGStores.com, a Lowe’s company has been providing customers with a comprehensive selection of lighting, furniture, hardware, plumbing and home décor products since 1999. ATGStores.com launched its first website – LightingUniverse.com – in 1999 as part of a business plan intended to help people quickly source lighting products for residential and commercial use. It has grown into a company with a selection of some 3.5 million products from more than 3,500 name-brand manufacturers in 14 product categories that include Furniture, Plumbing, Hardware, Outdoor Living and Sporting Goods.

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Real Customer Reviews

"This was the only place I could even find a towel bar that was less than $ 30. Plus free shipping! And coupons! Looking at other items now... lighting, hardware, hammocks, house numbers. I look forward to ordering from this website. Love my little Black & Decker mini food processor, too!"

- Carol S. 5/9/15

"Very surprised to see such a low rating. My first purchase from ATG was an outdoor patio table with 8 chairs. The speed with which it arrived was very surprising. The table and chairs arrived in perfect condition but we had trouble putting two of the chairs together so we called ATG and they quickly shipped us the parts needed to finish the chairs. My most recent purchases were outdoor patio heaters the first of which was too much heater for the patio I so I called ATG and we setup the return and ordered smaller ones. Once I received those I realized they didn't put off as much heat as I wanted so I called ATG back to get shipping labels for the return. This time the manufacture Solaira refused to take them back. During the entire process the customer service agent Kourtney kept me informed of the progress and was tenacious throughout the entire process and after a week they were able to get Solaira to take back the heaters. To sum it up, Id' recommend ATG any day because there customer support is first class and that's very hard to find these days."

- John H. 2/20/15

"Bought an air compressor and they sent the wrong item and would not take it back. Had to file a paypal claim to get resource. Extremely poor customer service and I believe they sent me a look a like item hoping I would not know the difference."

- sailer123 1/10/15

"ATG sells broken material and will not stand behind their product. When you call them the act like your are *** and it takes talking to the mfg to get anyone to understand that items were missing and broken. Even after pictures to ATG and the mfg contacting ATG, ATG sti made it impossible to return the items for a refund. ATG went thru all the motions to act like they were processing the return just to return the broken items to me claiming they could not accept the return bc the parts were not in the original plastic for the packaging material. Seriously? We didn't just change our mind and want an exchange we just wanted the original product we ordered. Not their incomplete and inadequate piece of ***. OK and by the way I've been a plumber for 40 years and I think I know when a faucet is incomplete. I started plumbing in Beverly Hills with high end products paying up to 1000 bucks a faucet. The sad thing is, is ATG could have also gotten a full credit by the mfg who agreed it was their error. BUT ATG is so lazy they refused to process the return. They got their money and trust me that's the last dime they we ever get from me or any of my 40 years worth of plumbing contractor buddies money."

- anonymous 12/16/14

"I have to say I had a great experience with ATG stores, ordered my item from USA, Bongo delivered it 4 days later! cheap, in fact a third of the price than in the UK that was including delivery and taxes. Brilliant!"

- Shopper 2/20/12

3.2
User Rating: 0.0 (1 votes)
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