Real Customer Reviews
"Ordered a few times from this company advertised merchandise and fantastic service and shipping."
- L R. 11/23/14
"Very good company period. Excellent website very colorful and vivid Web pages, good quality products and millions to choose from .Products arrives on time and in excellent condition. Customer service was just as good ,understanding and extremely helpful. Rokuten is by far one of the best websites to order from. Rokuten is like Japan's version of amazon or so they say.Thank you Rokuten for your services."
- Paul s. 10/27/14
"I was so scared to use this company from reading reviews but I was looking for a particular modem and they had it so cheap that I was willing to risk losing the money. The retail for this modem was around $80 and I got it for $25. I waited 6 months to write review because I was certain it would fall apart and I'd have to complain. But..it still works great and is saving me money on my internet provider bill! No problems here."
- Lin P. 10/9/14
"I did not find this forum of reviews until after I had spent over $100 on Rakuten and bought three items from three different vendors. After reading the reviews, I was terrified and convinced that I would never see my merchandise or my money ever again. Much to my surprise, I received the first item only days after placing my order! It was in mint condition and looked exactly as I had hoped it would. Within the next week, the two other items arrived on my door step, also in mint condition. I'm not sure why there are so many negative reviews out there, but my experience with Rakuten was first rate! I would definitely recommend this site to a friend."
- Lindsey M. 9/29/14
"I intended to purchase the newest version of the Kindle Paperwhite. But they sent a friend of mine in the States the first generation of Kindle PW. I had to wait sometime until my friend left the States. I opened a case on the PayPal. They issued a full refund. But I had to pay for the return shipping cost from Turkey. I will never buy from this online store anymore. I am very disappointed..."
- Vehbi 6/22/14