Being a pet parent is one of the best things in life. In fact, Chewy.com was founded by people with a serious passion for helping pets. They wanted to make the process of finding food, treats and all that good stuff easy to find–and deliver it straight to your doorstep.
Real Customer Reviews
Matt K. posted on 12/5/2013
"This site is now my go-to for all of my pet supply/food needs. The prices are excellent, the shipping is fast, and the customer service is outstanding. I had an issue where I needed to return some dog food because my dog's stomach was having "issues" and they were super friendly and hassle-free. Love this site!"
reprot r. posted on 7/24/2014
"This is my first time ordering pet food online. I did review this company on another site but I feel I must spread the word. This company is awesome! I placed my order on Tuesday and the food was delivered on Wednesday. Needless to say cats being who they are did not like the brand of food that I ordered two cases of. I chatted with their customer service and was told to donate the cat food to a shelter instead of sending it back. They credited my account and of course I ordered two more cases of food (different brand) and Chewy is sending the food free of shipping charges. Love it!!"
Gerrie B. posted on 8/15/2014
"Great, fantastic service!!! I ordered the wrong food for my very picky cats. When I called about another issue and mentioned this problem, Chewy's representative said they would credit my account and asked only that I donate the food to a shelter. What a wonderful outcome that I didn't expect. I will get the food to the nearest shelter as soon as possible They are a great resource also for prescription food -- much less expensive than your local veterinarian. Please use them whenever possible."
elizablest. posted on 2/23/2015
"I loved being able to call and make my order in the middle of the night. It was great to speak with someone who really understood the products that Chewy offers, and who obviously was interested in pets. She was very helpful in saving me money, too. I was surprised and appreciated how quickly my order arrived."
Stacey W. posted on 2/26/2015
"Great great great customer service, I wish there were more companies like this! ! Let me start of by saying that I've been using chewy.com for my dog food needs since I got my puppy 10 months ago and have NEVER had a problem. I use autoship for the discounted price and my order is delivered each and every month this month however I received the wrong food (remember this is the first time I've ever had a problem) so I called customer service to report my problem and after apologizing the lady said they would ship my blue buffalo out first thing in the morning but since I live in Alabama it may take until Tuesday to arrive. I was worried about my baby girl running out of food before then so she told me that if this were to happen and I had to run out and buy some to get by on that chewy would be happy to reimburse me! Wow! ! And if that weren't enough. .. (I had previously mentioned to her that the bag of Taste of the Wild I received had a small rip in it and had spilt out into the shipping box) she told me that I could donate that bag to my local shelter if I wanted. .... I can't say enough great things about chewy. ..... this absolutely made my day! !"