Cymax is one of the fastest growing online furniture retailers with annual sales exceeding US $100 million. With over 75,000 SKUs, Cymax is a leader in online sales for all items home and office. They are located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Internet Retailer Magazine ranked Cymax within the Top 200 e-tailers in the world in both 2011 and 2012.
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Real Customer Reviews
Gayle E. posted on 6/16/2014
"The end table I ordered is NOT as described or depicted in website. Beware of their Coaster brand products if you cannot get a close up photo. My end table had paint flaking off of the fake wood legs, chips in the paint, uneven surfaces, bubbles in the "wood" top surface which looked more like fake elephant skin, and the legs did not join squarely with the body of the table resulting in wobbling. The legs could not be screwed in properly as the fake wood creaked upon tightening the bolts at all. I expected some veneer product, but not done very poorly. I called and explained the above and sent detailed photos and was told I could pay return shipping on the 76 pound product and they would send a replacement. A refund was refused and they reported that they needed to call the manufacturer, Coaster, whom I called. Coaster informed that this matter was in the hands of Cymax. I am still struggling to return the horrible unsteady, bubbly product. Do not buy from Cymax or Coaster "Fine" furniture."
Elaine G. posted on 9/7/2014
"Products arrived in excellent condition - well packaged for shipment! All is well!"
Kelly K. posted on 4/16/2015
"I purchased office furniture months ago, besides recieving broken and chipped pieces, I also had missing pieces. I have called and emailed repeatedly to try to resolve the issue, but months later, I am left with incorrect pieces sent in lieu of the correct pieces, missing pieces and chunks and glued pieces of very poorly made Kathy Ireland furniture that I still cannot use until they send the correct pieces.
I would never advise anyone to purchase from Cymax, they are an absolute nightmare to work with and as previously stated the Kathy Ireland office furniture I purchased is so poorly made, I expect to have to purchase a replacement set in the near future - if I can ever actually use the desk and credenza IF the missing pieces are ever sent to me.
Run as fast as you can and purchase your furniture from anyone but Cymax."
Ward C. posted on 8/31/2015
"The size of this night stand was exactly what I was Looking for a small guest bedroom in my new home. Shipping time was good. Very happy with the whole process. "
Bob. posted on 9/8/2015
"I was very satisfied at the way I was treated by customer service, She cancelled one item and added another , which she went out of her way and found what I really wanted. I will definitely use Cymax again. I am an overstock.com convert."