DHgate Reviews – Enjoy A Fast, Easy & Safe Buying Experience


DHgate.com is the world’s leading online wholesale marketplace for goods made in China, connecting international buyers with Chinese wholesale sellers who offer the same quality products found elsewhere at a fraction of the price. DHgate hosts over 30 million products in a wide range of categories including Apparel & Accessories, Computers & Networking, Consumer Electronics, Toys & Hobbies, Health & Beauty, Bags & Jewelry, Home, Auto, and more. Get low prices on top selling products such as but not limited to wedding dresses, tablet pc, and cell phones. DHgate provides a buyer protection plan, a secure refund policy, express delivery, and shipment tracking, and is committed to providing a fast, easy, and safe buying experience to businesses and consumers worldwide.

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Real Customer Reviews

"DH Gate has done EVERYTHING fine. Everything I have ordered has showed up within about 15 days and had no problems. I have ordered and received around 800$ worth of stuff on 2 separate orders. And I have 2 coming now. I LOVE DH Gate. Awesome store. I will spend lots of $$$$ with them in the future."

- n_white-87943 6/3/15

"I can see there are enough people who have been wronged by DH Gate

Collectively I think we could take them to court and have them shut down or at least banned from trading with the U.K.

If enough people are keen lets start the ball rolling for suing DH gate.
Raise a message in supoort and if I see enough repsonses I'll send my contact details to get in touch."

- Liz v. 5/23/15

"I ordered a electric unicyle. It arrived quickly but it wasnt the model I ordered. I asked for a partial refund and they gave me $30 back (from a total of $450 cost) so i was kind of happy because the wheel works well. Then i opened the case and discovered that the battery pack is only half the size advertised and not genuine samsung batteries as advertised. I started the dispute process but they ignored my comments and ignored the evidence i sent (photos of battery pack). They said dispute is closed and then dont answer my emails after that. They are dishonest and they dont care! They really honestly dont care! They just make up excuses and lie to you with a smile on their face. There is NOTHING you can do once the dispute is closed at their end. The same seller is still selling the same electric unicycles and lying about the battery size and quality. My wheel works well so now I am building my own battery pack because they wont send me the correct one."

- Jay Barnett 5/23/15

"I ordered a cupcake dress for kid. Needed if by certain date for show. The seller lied that it will be delivered. Received late after due date, something of different fashion and several sizes bigger.

In order to get refund they ask to pay shipping cost out of my pocket.

Waste of time and money. DHgate Buyer Protection is a Joke. Initially they propose unacceptable options, and then even if you try to comply to return at least some money they stop responding. Will be using my credit card services to dispute the transaction.

Will not EVER use this website and never recommend to anybody."

- ialiashkevich 5/21/15

"I just received another parcel from a seller of DH Gate. I have never had a problem shopping on this site. And the parcels have always been well packaged. Communication with sellers has been really nice. I think one good thing to do is to read the feedback left by other buyers on the sellers profile. Dh Gate is getting better every month. There are different sellers on the site and surely some of them will be dubious. When I am buying on the site, I always tell the seller I want quality items. I always email them every step of the transaction till I get my order and parcel. Please, ask for good items and demand for fast shipping. Always be on the seller's neck until your wishes are granted.

Every Chinese Factory, Manufacturer and trader wants to make a buck. The Chinese Sellers on DH Gate are aware that they have to trade to high standards because it would earn them repeat business. If you have gone through a bad transaction on DH GATE, leave a negative feedback or make a complaint. The more bad sellers are weeded out, the better for every good buyer on the site. Buying from China is not bad at all. Cheers."

- Tolu I. 3/30/15

User Rating: 0.0 (5 votes)

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