Gap Inc. is a leading global retailer offering clothing, accessories and personal care products for men, women and children under the Gap, Banana Republic, Old Navy, Piperlime, Athleta and Intermix brands. Gap Inc. products are available for purchase in more than 90 countries worldwide through about 3,200 company-operated stores, almost 400 franchise stores, and e-commerce sites. As the subsidiary corporation of Gap, Old Navy is the whole wardrobe specializing in fashionable denim, blouses and shirts, stylish jackets, shoes and accessories. The products are available for different ages and sizes including women, women plus, boys, girls, maternity, toddler girls, toddler boys and more.
- Old Navy
Real Customer Reviews
"I am not pleased with the online ordering process. After making a $100 purchase, I expected the amount to be debited from my bank account all at once. Instead, they remove small amounts based on each item price as it ships. I called and requested they pull the entire purchase amount from my card, and they would not. I will stick to making purchases in store only. Less hassle."
- shopper82 12/8/14
"I ordered all of my girls Christmas clothing presents from old navy. All of the orders came on time or before they were expected. However one of my items came in the wrong size of coarse I was frecking out but when I called 1 800 all Navy and spoke with a customer service representative for returns and exchanges and explain the situation they gave me 15% off discount to use whenever I want even with other promotional offers as well as updated my shipping for the uncommon needing to be exchanged to standard shipping which is 3 to 5 days. As well as sent me the return shipping label to send with the item and it was need to exchange. The representatives were completely understanding and very attentive to what I needed and when I needed it by and went above and beyond what I expected them to do. I've always loved shopping at the Old Navy stores as well as gap and now that I know I can trust and ship them by their clothes and items online it makes it a whole lot easier."
- Kelsey1994 12/1/14
"Today is a very busy day, but they were well staff & very helpful. Didn't have to wait in a long line. Great for people with foot pain like me."
- Maria B. 11/28/14
"Old Navy stores have the oldest cashing out technology in the entire retail world ever! They still swipe cards and match signatures (vs other places where you entire your pin or flash your cards). And god forbid if you don't have an ID with you in case the signature has faded behind your card. Had I not spent an hour looking for my stuff, I would have dumped it all on the counter and walked away. Instead I had to bring my Id and cash out. Cashier and the manager didn't even thank me for my trouble or apologies. I am so done with Old Navy. They suck! I hope they too go the Sears and Target way. "
- earth98 11/15/14
"Hubbie was in need of shorts, and trousers whilst we were on Holiday and this store had it all.
it was all very tidy except sale racks, but what can you reallly expect when loads of people are hunting for "that" bargain.
The store was all nicely organised and had some pretty quirky decor too. Not expensive either so didn't hit the pocket hard. It's situated on one of the main shopping streets too."
- Emma W. 10/8/14