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Real Customer Reviews
JLoudon. posted on 7/2/2014
"I didn't know anything about Drugstore.com until last week so when I came across this website's reviews, I was skeptical, but I had zero problems. The shipping was fast, everything was brand new and packaged well, and paying with PayPal was a breeze. I would definitely consider buying from Drugstore.com again."
Ivy F. posted on 9/12/2014
"I love their sales! I visit the site everyday to see if there is anything I need on sale, or even things that I don't need! OMG I need to control myself or I'll be broke!
Anyway I often buy my organic cosmetic products here. I can find any sort of info I need about the product, e.g. consumers' reviews or ingredient list."
moni1022. posted on 9/23/2014
"I would have to say, when i read the reviews about drugstore.com i didnt even want to order from them. But i decided to give them a chance. I placed an order on 9/18 and it was shipped the same day. It was delivered on 9/21 on a SUNDAY!!! I couldn't believe it. I've never received a package on a Sunday. It was shipped and delivered so quickly. And the best part...I received everything and in excellent condition. Nothing was broken or used like some people stated in their reviews. I was absolutely impressed! I will definitely order from them again.
I was very happy with my order. i think some people may have had problems with returning items. i can't speak about their return policy or procedures because i didn't return anything, but my opinion with returns online is that i never expect them to go easily. you usually have to pay for return shipping and then wait a long time for the money to get back to you. when i shop online i always do so expecting that i will not be able to return it.
i hope my review helps others and doesn't deter you from shopping on this great site!"
nikonightshade. posted on 10/5/2014
"I am happy with Drugstore.com for the most part. I like their honest way for the customer to use their "Drugstore.com dollars". Customers don't need to enter any code nor press an impossibly small button to use their dollars. Also, "Free Shipping" is already selected automatically, instead of making the customers re-check the box for shipping options. I find that to be a very honest and nice way to treat customers.
The way Amazon.com would sneakily try to charge for standard shipping if you don't pay close attention is very distasteful. So, I try to buy from Drugstore.com if I can.
Having said the positives, I did have a bad experience in the past. My prescription order was cancelled for no reason other than their mistake. It has inconvenienced me quite a bit, so I don't plan to order prescription medication from them anymore."
Connie W. posted on 12/8/2014
"I am happy with Drugstore.com for the most part. I like their honest way for the customer to use their "Drugstore.com dollars". Customers don't need to enter any code nor press an impossibly small button to use their dollars."
Marie H. posted on 1/14/2015
"They offer fair and reasonable prices for their products, offer lots of discounts, and if the purchase is over $25, there is no shipping or handling, or taxes. I have used them for more than 15 years and find their services excellent."