Eyes Lips Face, also known as e.l.f. Cosmetics, is an international cosmetics brand based in New York City. Founded by Joseph Shamah and Scott Vincent Borba in 2004, it sells products largely at $1, $3, and $5 price points. Items include bath and skin-care products, mineral-based makeup, professional tools, eyeliners, lipstick, glosses, blushes, bronzers, brushes, and mascara, among others.
Real Customer Reviews
Alexis P. posted on 8/4/2010
"I've ordered here several different times. The make up is really inexpensive without having to sacrifice quality. I especially love the studio brushes. They're just as soft as the ones my friends by from Estee Lauder or some other expensive brand, and they're 75% cheaper!
The only problem I have with them is that it takes about 2 or 3 weeks before I it arrives. I don't even get a confirmation from shipping until about 5 days after I've ordered it. Other than that though, the make up is very worth it to buy and i will continue to buy it. Just don't expect it any time soon."
Brianne R. posted on 3/15/2013
"The customer service I experienced after placing an order was great. I did have a problem with a coupon code that did not apply but this was resolved. I received my items baked blush, eye refresh, 2 eye remover pads, mascara shield, lip exfoliator, retractable lip brush and eye primer. My other order has not ship yet but on the FAQ on their site says it takes 5 to seven days to ship then another 5 to 7 days to deliver (if you chose the 6.95 shipping). So I will update once I receive my package.
My first order shipped apparently but never came so I emailed customer service and they are sending a replacement.
My new third order came faster because of the weight being four pounds (in case this helps when someone orders) was shipped via FedEx so it took less then 24 hours to get to me. I did have a problem though my master kit that I bought in a kit set (for 30) was broken I emailed them about it and I have a replacement coming (will update) they didn't even need to see my pictures I took of the broken item and gave me a partial refund. Compared to the other reviewers either I got a better customer service rep. or maybe they have changed for the better."
Anne B. posted on 11/3/2013
"I love elf their products are very good quality and so affordable That you dońt hesitate to be beautiful... The accessories are incredible especially the brushes are soooo soft and the nail polish is perfect .. I'd like to buy à lot of thèse but they increase the price from 1euro to 2,50 euros and the only thing That makes me hesitate to order is the shipping price at home it is 6,95€ In France it is huge ( most of cosmetics sites In France offer the shipping from 15 or 20€ )"
Makeda S. posted on 12/10/2013
"I love elf. I ordered all-over concealer, black eyeliner and mascara, and "fantasy" lipstick. I got them within one week and it all was great! They even gave me a cute little drawstring bag to keep it all in!"
Kaity s. posted on 1/13/2014
"E.l.f is a great place if you just want to start buying makeup unfortunately it broke me out and the foundation/concealers are orange on me and that's no good. Otherwise it's pretty good :)) they just need to work on their color selection."
Ronnie H. posted on 9/22/2014
"Great deals, really affordable and decent quality on most products. Only complaint is the minimum total amount for free shipping is a little high, and has gotten much higher in the past year."