Faucet Direct is an online faucet showroom, specializing in faucets.
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Real Customer Reviews
Jennifer Q. posted on 11/1/2013
"For our remodel our family found our kitchen and bathroom sinks here. They had the brand we were looking for which was important and it was cheaper than my local store. I'd shop there again."
Helen C. posted on 2/21/2014
"Ordered three toilets from their competitor, who sat on our money for a month and then admitted they were backordered for three months! Luckily I cancelled that order and ordered from FaucetDirect.com. Ordered them on Tuesday morning and they were INMY HOUSE Thursday noon! Delightful shipper placed them right where I wanted them. Will order from them again!!"
Charlotte T. posted on 5/3/2014
"Paid for fast shipping , waited 3 weeks , nothing , requested refund."
cindy r. posted on 2/21/2015
"Today I had a milestone. My 25th fabulous experience with faucetdirect. Quick shipping, great prices, everything as described and arrived in great condition. This company has it down. Their prices are generally the best, but even if they are a little higher on a few items, if you have a big project, I'd pay the difference to deal with this company."
John D. posted on 9/4/2015
"Between June 2015 and now I have placed 3 orders with them for a bathroom remodel we're doing. I will admit that 2 of the orders came with incorrect parts, which is the reason they're getting 4 stars and not 5. But their customer service was outstanding when I went to get the issues corrected. I dealt with Joshua and Christy and they were both beyond helpful. On my last return for my shower drain I didn't call to start the return process until 90 days after the order, and the drain had been installed by my carptenter. Kohler won't take it back after it's been installed but Faucets Direct did an even exchange with me for one with the correct finish. They were honest and direct with me with each order and each of the exchanges. I highly recommend dealing with them."