FragranceShop.com is an online retailer that specializes in selling beauty & personal care items including men’s cologne, women’s perfume, oils, skin care items and more. Most of the popular brands offered include Ralph Lauren, Ferrari, Gucci,Kenzo and Adidas.
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- Customer Service
Real Customer Reviews
"I have been purchasing colognes and perfumes from FragranceShop.com for a few years and have been completely satisfied with the products. I have referred your company to many of my family members and friends. I will continue to use your company."
- William T. 8/27/15
"I had a very good experience with fragrance shop. I found the perfumes I wanted and the ordering process was very easy. I received my order in a timely fashion & I was extremely satisfied with my purchase. Will shop here again!"
- Jen R. 7/30/15
"I ordered a men's cologne that was listed & pictured on there website. What I received was not the same item, different scent & different bottle altogether. I called to ask if there was a mistake in my order. The woman who answered seemed to care less. She said it states on there website that pictures are "soft pictures" meaning what is shown is not necessarily what you will receive. To have to pay for return shipping and a restocking fee."
- Tom K. 5/22/15
"I purchased a bottle of perfume from FragranceShop.com and when it arrived it has been leaking and about a quarter of the bottle was missing - it had clearly been leaking for a long time, the packaging was coloured, and the perfume had already assumed that "old" smell perfume gets when air gets to it - usually happens with that perfume about six months after I open it (I love the perfume though so just order small bottles).I have had all sorts of problems getting it back to them, getting a refund, even getting a response.
It has now been over a month and a week since their last email.
I'm so disappointed with them and their customer service.It really is unacceptable."
- Glenda L. 1/15/15
"I am so pleased that you carry Coriandre and has the best price for this item. It has been hard to find and when I discovered them I was thrilled. I wish they could get the lotion in, because I would love to try it. Very impressed with the service."
- jennifer r. 8/5/14