Founded in 1996, FramesDirect.com was one of the earliest online optical retail stores and now it is an international online eyewear retailer. The company sells eyewear products such as eyeglasses, sunglasses, and contact lenses through its website. FramesDirect.com sells designer and brand name eyewear products with over 110,000 models displayed on its website.
Don’t forget to use following FramesDirect.com coupon codes and discount offers to save your money:
- Customer Service
Real Customer Reviews
"So far I've ordered a pair of prescription shades for myself and glasses for my brother. I am very satisfied with them both. The prescriptions are spot on and the product is what they say it is. I love that they give recommendations. And they also reached out to let me know that I'll need this or don't need that to get the specific look that I want.
I'm a very happy customer and I always recommended framesdirect."
- George E. 10/8/15
"I will never order another product from Frames Direct. After placing an order for eyeglasses frames, I was notified that the frame is backordered for 3 months. I was directed to sign in to my account at their website, and instead of being offered to cancel my order, my two options were 1) wait three months or 2) choose another frame. No option to cancel offered! In order to cancel, the customer must personally call the company and speak to a sales rep whose name was listed in the email. Stay away from a company who practices such deception and dishonesty. It should be as simple to cancel an order that cannot fulfilled as it was to place the order! Beware of this company."
- Susan G. 8/17/15
"We had a fabulous experience with Frames Direct. The prices and the customer service were both excellent. We ordered both regular glasses and sunglasses. We received the glasses quickly but something wasn't right. We took the glasses to the doctor and they confirmed the glasses were made as the prescription indicated. However, the doctor's prescription was wrong. We sent the updated prescription to Frames Direct and they remade the lenses without an additional fee. Candace, from customer service, did an exceptional job of walking us through the process for the return/remake.
We saved about $450 on the 2 pairs of glasses over what the doctors office and a famous eyeglass chain wanted to charge.
We couldn't be happier with Frames Direct and will definitely use them again. I've read some of the negative reviews, but our experience was the exact opposite. Great price, great service, and very good quality."
- Barbara B. 8/11/15
"I bought one pair of prescription Oakleys and then bought Prescription Sunglasses. Fast Shipping and awesome Quality."
- steve r. 6/15/15
"I shopped around the city looking for an eyeglass place that sold Oakley Prescription Glasses and no one really carried any thng to show me in person to try on. I was dissapointed as I really wanted Oakley glasses.
I decided to go online and look and found Frames Direct, I was a bit weary about buying somehting like this online but it ended up being a really good decision.
Frames Direct was quick, professional, prompt and shipped the glasses to my address when they said they would.
Awesome experience. Definitley recommend your Eyeglass purchase at Frames Direct, just have your prescription ready and go."
- Manny Casanova 4/23/15