FTD Reviews & Coupon – Top 5 Complaints and Reviews about ftd.com

FTD Reviews

FTD is a premier floral and gifting company. Through the diversified family of brands, they provide floral and gift products to consumers primarily in the United States, Canada, the United Kingdom and the Republic of Ireland. They also provide floral products and services to retail florists and other retail locations throughout these same geographies.

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Real Customer Reviews

Heather U. posted on 9/23/2014

"ftd.com is a joke, what a rip off! I got a Groupon and they charge it back in service fees and delivery but that's only if you can get them to deliver your flowers within a couple months. After 90 minutes of overseas calls (their call center) screaming and yelling and throwing a fit then they'll deliver some cheap shoddy flowers. Never like the pictures. Save your money go to Kroger and then UPS them yourself!!!! Or throw your cash on the front lawn. You'll get more for your money. Customer service is everything. FTD.com is a scam rip off"

Kenneth G. posted on 2/14/2015

"I don't normally review stuff, but I think FTD deserves a chance with all of these bad comments. I ordered the 6 stem rainbow roses to be delivered to my friend's job in Florida. (I'm in Colorado.) I made the order on the 6th, to be delivered on the 13th. They arrived on time with the right vase and flowers. The box was perfectly fine. Before I ordered, I called to make sure they deliver to military bases since that's where my friend works. I wasn't on hold for more than a few seconds. The lady was kind and spoke English. She also offered to place my order for me, even after I explained that it would be hard for her to hear because there were kids around. I took care of the order myself. All in all, I'm pleasantly surprised because these horrible reviews had me worried. It was worth the $65. The flowers may not look EXACTLY like the ones on the website but take a second look at the catalog picture. All of the flowers are pushed to one side or upright so it looks full even with only 6 stems. The way the flowers sit in a vase in the photo my friend sent is more realistic."

Belal E. posted on 2/14/2015

"I ordered 24 red roses for my girlfriend for Valentines Day from FTD.COM and received 8 pink roses and some other filler flowers. Support your local florist. Do not use FTD.COM.

They did give me a full refund when I complained which makes me feel a little bad about leaving this review but they still ruined my girlfriend's Valentine's Day."

E E. posted on 5/8/2015

"I purchased flowers for Mother's . Biggest fail ever! The arrangement was half the size I purchased. When I called to complain the florist called my mom to ask why she was complaining! Of course my mother didn't know what was going on and said she didn't call to complain and that she was happy with the flowers! If I could I'd upload the picture of the flowers I thought I was buying and those that were received. Worst fail ever! Worst customer service ever. If I could I'd give zero stars for service. If you're considering buying flowers from FTD consider going to an open field and picking wildflowers instead, probably prettier and you won't get a headache from such horrendous service."

Diana T. posted on 6/2/2015

"I ordered flowers for my mother and was excited what i saw online and when my sent the picture to me of her flowers completely different. I called and they said they have a right to replace if flowers are out. No Happy"

User Rating: 1.3 (4 votes)

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