Gilt City

Gilt City Reviews – How Is Your Shopping with Gilt City?

Gilt City Reviews

Gilt City offers its members coveted access to exclusive experiences in select U.S. cities, all at insider prices. Their curators comb through hundreds of neighborhoods and local business for the most exciting offers in Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, New York, Philadelphia, San Diego, San Francisco, Seattle and Washington D.C., with a selection of national offers from leading luxury brands also available for members across the country.

  • Gilt City

Real Customer Reviews

F K. posted on 3/27/2015

"was having an issue with the website and was flustered by not able to get the page to load up, send email to customer service and within 20 minutes they sent the return forms, i was impressed."

Evelyn T. posted on 4/6/2015

"I must say that I am extremely impressed with the customer service provided by Gilt. I ordered several things from your company and two of the arrived damage. Your customer service department via Chat, immediately made the adjustments and put me at the top of the waitlist for the item in the future. It took all of 5 minutes of my time... What an awesome way to ensure that you keep customers coming back. I am hooked on Gilt!!!!!"

Maria D. posted on 5/8/2015

"I purchased a sweater on April 12, 2015 and was promised delivery by no later than May 4, 2015. May 4th has come and gone-no sweater! I emailed them and told them to cancel the order. I received a reply the next day telling me that my order had been cancelled. No apologies or anything-just 'we cancelled your order'. I am done with them- I do not like doing business with stores that do not have a flexible return policy anyway!"

Emily G. posted on 5/12/2015

"The GILT team is awesome to work with even when an item you ordered is not what you expected. They will work with customers to ensure satisfaction. "

Edward C. posted on 5/18/2015

"Had a problem applying my discount. Billed the full amount, it took three phone calls to straighten out, but it finally was, and the customer service people were unfailingly pleasant and courteous."

User Rating: 0.0 (0 votes)

Leave a Comment