Gilt Reviews – Share Your Shopping Experience


Started in 2007, Gilt is a leading fashionable store for women, men baby & kids in the world.  It is a popular online retailer and many people shop there every day. The company features an always-fresh curated collection for the whole family, including clothing, shoes, bags, accessories, home and more. With their good prices, strong customer service, excellent services, wide selection and outlet section with great sale prices, you will become a fan of Gilt.

  • Gilt

Real Customer Reviews

"I had a problem with some earrings I ordered. The customer service I received was beyond what I would have expected. Thanks, Gilt! Makes me definitely want to order from you again."

- Melissa M. 2/26/15

"I buy from this site every 2-3 months. They usually have good deals and I particularly like their deals on toys and kids clothes. Their shipping is very fast, you only have to be careful with non-returnable items as once they ship you cannot change the order anymore. Unfortunately they do not ship big items internationally so I sometimes miss out on great deals :)

Their customer service is ok, some people are great and understanding and others not so much so thats why I only give them a three for service. it really depends on who you are dealing with.

So far I never had issues with the stuff I bought, They are in impeccable condition and are exactly what I expected. If the size is wrong you send it back and if they have stock they will send another size or give store credit."

- Annouck 12/2/14

"Ordered an item that arrived without manufacturer tags... complete accident at the packing department. Gilt fully refunded me the full price of the garment and allowed me to keep the garment for absolutely free! Great customer support!"

- Michael 6/14/14

"I have ordered many items from them over the years and I find that they do ship within 3-4 days of placing the order, except during Christmas time where I had to wait for one month to get an order! I have gotten some amazing designer deals like Missoni, Emile et Rose etc at a fraction of the cost. All of the items that I have received were authentic contrary to some of the reviews on this site that they are selling fake items. If I have any problems customer services has been quick to resolve the issues promptly as well. However, I do agree that their return policy and speed leaves much to be desired. I love this site and will continue shopping here..."

- Lily R. 2/19/14

"I've shopped at quite a bit in the last three years. I've had a few disappointments, but Gilt service reps have handled them very well. I've called and I've emailed in the past, and both forms of communication were handled professionally and quickly, resolving my issues. I've received beautiful items from this site.

With, I get what I expect...prompt and reasonably priced shipping. Competitive prices. I do a bit of research before I buy, which makes a big difference. If I find a better price elsewhere, I don't buy it at

Mostly I buy baby paraphernalia, shoes, maternity clothing, and women's work clothing. Occasionally home goods or men's items.

I think I might be a Flash Sale junkie, but if it is fills my need quite well :)"

- hlumberger 10/1/13

User Rating: 0.0 (3 votes)

One thought on “Gilt Reviews – Share Your Shopping Experience


    Six months after purchase the above item stopped working. Period. Treated it as a lamp: turned it on and off. That’s it. On calling to complain they simply said it was purchased too long ago and offered their – apparently standard – $10 credit. Why on EARTH would I buy something ELSE from them? I’m sorry, but six months is simply too short a time for a lamp to stop working. Was it used? Refurbed? Cheap? Don’t know, do know I expect more. Based on all the reviews I now read below, this is their modus operandi. DO NOT BUY FROM THEM THEY ARE NOT HONEST MERCHANTS AND DO NOT STAND BY THEIR PRODUCTS.

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