ASOS Reviews – How Do People Love ASOS?


ASOS is a global online fashion and beauty retailer selling over 65,000 branded and own-label products to fashion forward twenty-somethings through website, They ship for free to 237 countries and territories from 1.1 million square foot global distribution centre in the UK.

ASOS tailor the mix of own-label, global and local brands sold through each of their nine local language websites: UK, US, France, Germany, Spain, Italy, Australia, Russia and China.

  • ASOS

Real Customer Reviews

Vesna Crane. posted on 12/8/2014

"My absolute favourite shopping site. If I could give them 10 stars, I would. Excellent products, good prices, fast shipping, everything is on the spot. Llve love love!"

Rebecca. posted on 12/1/2014

"I've ordered many times from ASOS over the years and always found the clothes to be of a high standard and just like the photographs. My only issue is the sizing. When I last ordered a pair of trousers I was in between a UK size 6 and 8, so ordered the 8 to be safe (and avoid feeling fat not fitting into the 6!) The 8 I received were massive so I exchanged them for a 6, which was promptly dealt with and only took about a week for the whole process. However I still need to pin the size 6 to make them fit. Since this I think they have changed their size chart and the new ridiculous sizes introduced, like 4 and 2 now have larger measurements than they did. Basically the site is really bad for vanity sizing. This would not put me off ordering from them again as I love their petite range."

Liam W. posted on 10/20/2014

"First time I ordered from them, I placed an order for a coat in size XS, was sent an XXS with no explanation given until I emailed them, to which they responded that they sometimes send the next sizes when running low, this was pointless as it didn't fit, so was a waste of time.

Second occasion that I ordered from them was recently. I ordered a coat Friday before 10pm for next day delivery and have been informed I won't be receiving it today because of problems with the warehouse, which is annoying because I wanted the coat for today.

Only given two stars as they use Hermes for standard delivery, who provide confusing tracking services and are useless.

Overall their returns are simple and quick (it's also free recorded delivery, which is good) but they make too many mistakes!"

Natasha. posted on 9/25/2014

"They were 1 day late with my delivery, they kept me informed and gave me my refund right away and my parcel was delivered the next day."

Gnush. posted on 9/4/2012

"I've bought a couple items from Asos. The quality is ok. Better than H&M, and the price is almost the same. Free shipping & free return. The return process is REALLY painless and fast. They give out discount codes to their email subscribers all the time too."

User Rating: 0.6 (5 votes)

Leave a Comment