Nordstrom, Inc. is a leading fashion specialty retailer offering compelling clothing, shoes and accessories for men, women and children. It is committed to providing our customers with the best possible service—and to improving it every day. For more than 100 years, Nordstrom has worked to deliver the best possible shopping experience, helping customers possess style—not just buy fashion. The Company currently operates 118 full-line stores located primarily in 38 states in the United States and one in Canada, 167 Nordstrom Rack locations, two Jeffrey boutiques and one clearance store. Most Nordstrom stores will be found in shopping malls, but shopping can also be done online because its website is designed to cater to the needs of customers in more than a hundred countries worldwide.
Real Customer Reviews
"Nordstrom is, hands down, the best online retailer I have ever shopped with. From what I could tell, they were one of the first big department stores to offer free shipping and returns (which, by the way, the free shipping actually arrives in like 2 days which is unbeatable). They've also started automatically price matching online, which means I don't have to have multiple tabs open searching all the different dept stores, making Christmas shopping a lot simpler. Nordstrom always has stock in everything, and they carry every brand and style I'm looking for too. Last, but not least, Nordstrom has the BEST customer service I have ever experienced in my shopping life. Truly in a league of their own.
"Just call me a Nordy Girl...I love Nordstrom, specifically the one at NorthPark."
- John 12/11/14
First and foremost I love the Anastasia Eyebrow Counter. Kim at Anastasia has been doing my eyebrows for almost 9 years. She always does a great job and provides excellent customer service. I always wait to the last minute to book an appointment and she always manages to fit me in within a week. I get so many compliments on my eyebrows and I always feel like a million bucks after she is finished.
I love shopping at almost any department here. If you are looking for special size or item just let the associate know and they will keep and eye out and call you when they get it.
All the little touches Nordstrom does to make your experience the best is really worth the premium cost. For instance, if you have a crying little one take them to the third floor in the kid's shoe section. Not only can you get a balloon but they have a fish tan and coloring table to entertain the little ones.
I highly recommend planning your visit to NorthPark around parking by Nordstrom. They always have parking plus the bathrooms are large, clean, and have a little sitting room."
- Amanda S. 12/9/14
"Ordered 6 items and get them shipped to Canada.
With their Border-free service, paid only Canadian taxes and $10 shipping free. 10 days after, everything arrived with no problem. Great job, Nordstrom. Will buy again."
- ginpan 12/5/14
"I just returned from shopping at Nordstrom in Cherry Creek and wanted you to know what a wonderful experience I had. First, the fact that a live person answered my call and directed me to another live person in Lingerie was very impressive. I received excellent service from Karly Thomas, Certified Fit Specialist, who was extremely attentive and patient until she found just the right bra for me. I asked if they ever go on sale and she mentioned that the purple ones were available for $26.00 less than the nude ones.
I purchased the only Chantelle Minimizer left in my size and ordered 2 more to be shipped to my home since fit was much more important than color. Nordstrom was recommended by my Physical Therapist for a more supportive bra. I've already received my order. Kudos for the outstanding personal service I received from your employees."
- Barb N. 12/2/14
"I usually don't shop for clothes online.
However, I trust shop.nordstrom.com. Their clothes have good quality. I also love that they are trendy without trying too hard.
Customer care is very helpful."
- Sheena A. 11/29/14
"Love this place. Order all of the time. Frequently visit stores. On the rare occasion that I have had a problem it has been taken care of immediately."
- mikebarry 11/26/14
"My experance shopping at Nordstrom has been very good. My order arrived when expected and I like everthing. I will order again. BC"
- Bobbie C. 10/28/14