Started in 1996, OnlineShoes is an online shoe retailer providing quality fashion footwear, apparel choices and accessories. It offers high-quality footwear for men, women and kids with fashion-forward styles, modern classics and outdoor essentials in a wide range of specialty sizes.
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- Customer Service
Real Customer Reviews
"Very happy with the selection of shoes at Online Shoes. I wanted to try Wolky shoes and the decision was difficult because there were so many choices. Will shop with this merchant again."
- Online Shopper 8/15/15
"I was very worried about my purchases from onlineshoes.com, as I was a dodo bird and didn't do any research on the company until after I had placed my order! I saw several reviews stating people hadn't got the product they had ordered. I am pleased to say that I was delighted with the shipping, which was quite fast. Also VERY happy with the quality of product. I received my 1st purchase in 3days. I did not pay extra for fast delivery, so I was pleasantly surprised by the arrival. The day I received my 1st order I ordered 2 more pair of shoes from the bogo sale. $21.98 for a pair of New Balance sandels, AND a pair of combat boots. They just arrived today and again very happy with both pair. I am sorry to hear that others did not have great service from onlineshoes.com, however I had to put in a good word for the company! Too often we write only bad reviews! I will definitely be using onlineshoes.com again. And if you haven't already, give them a chance! =) "
- sljohnston 8/5/15
"I was looking for dr marten's clarissa sandals and this site was the only one which had my size.
However, because the ratings were quite low, I was a little worried.
But anyway, I ordered them on monday, and receive ved it today(friday). It just took 4days and I think this is so fast.
Also, I used a 20% off coupon, so I paid only 95.96 dollars(the orginal price is 120 dollars).
I chose the free economy shipping option, and there was no tax.
Well, I really like this site. I'm definitely willing to use this site again."
- Suzy K. 7/24/15
"Thought I would save a few bucks and so I ordered a pair of boots from Onlineshoes.com - my first purchase from them. Took almost a full week for my boots to be delivered, then, when I went online to print return form, I discovered that they charge $7.99 for the return. Shame on me for not researching reviews before purchasing from them, and shame on them for not making it clear on their home page that ONLY exchanges are free; yes, you have a year to return, but they don't state that they charge you for that return."
- Sonja 7/9/15
"I ordered 2 pairs but only 1 pairs delivered, and the size too small. I use their system to asked for exchange and their CS mail me an UPS return label, in their return form stated VERY CLEAR that I need to exchange from size 4 to 5, but I got an email said they will do the refund to me.
When I call to the customer service line, NOBODY answer. Not just call today, I call the moment I received my shoes, before I send the return, and after I sent to UPS, still don't have anyone pick up my call.This consider a very bad online purchase experience in my life, yes, the worst in my life, that ecommerce company don't have CS available to answer call and nobody can help you to solve problem.
Now funny that where is another pairs that I never received?"
- Anya B. 3/19/15