Pandawill is run by Merit Prospect Limited, and Jay Digitals is one of its subsidiaries. It is one of the biggest online commercial corporations in Asia, committing itself to build a worldwide wholesale shop online.The company was originally set up in Shenzhen, China in 2009, aiming to operate the business-to-customer transactions with overseas consumers. Along with the rapid development of electronic business in China, Pandawill has earned itself a solid reputation for quality, reliability and professionalism in this field.
Real Customer Reviews
I'm living in London, UK. I got my Cubot S200 quik (DPD post),in a 7 working days.
But I have a problem with this phone- it can not use Data Connection!!!??? When it tries to connect it loosing the network...I 've changed settings but it has the same problem...My operator is Three.co.uk. What should I do now?"
- tytyri 4/5/15
"Terrible service/ company. I ordered a phone, it was broken. After trying hard to communicate, they finally agreed to repair it. I had to pay for the postage (dosn´t seem fair since they are the ones who posted faulty goods in the first place). This was in August. It is now 5 months later and I am still waiting for my ´repaired´ phone in the post. If I ever receive it I´ll eat my hat."
- Kitty Moore 12/31/14
"BEWARE!!!! they will Lie to you.
Someone updated my order status with a fake tracking number that after two weeks didn't return any information about the parcel. I had to contact customer support and then they gave me another tracking number which has just been posted by EMS which means that they had me waiting two weeks for a parcel that was not going to be delivered because the number was a FAKE.
Still waiting on the phone to arrive (if at all) I will definitely not be buying from this store at all in the future."
- Manuel d. 8/22/14
"I ordered a cell phone from Pandawill by confirming the price by asking their staff in live chat. Then got their letter asking for additional $85. I ve told with staff in live chat again and now they are telling me they will cancel the offer if i dont pay the additional money.
Buy something from them only if you belive you are lucky enough and love the risk."
- serdarhale 6/10/14
"The products sell on Pandawill are very good quality with cool acessories but Customer Service are very bad. Live chat never works, the answers on opened tickets are says nothing. They are not responsible for any kind of issue customer has."
- kovacs_alexandra_1989 5/26/14