PetFoodDirect is an integrated media company devoted to providing pet parents the trusted information, products and advice they need to raise happy, healthy pets.
Real Customer Reviews
Josef.Albers. posted on 11/22/2014
"I have submitted an order for cat food. They assure me, they will deliver it within 3 business days.
It's already 7 days from order date but still waiting for cat foods. "
electrahealth. posted on 11/24/2014
"I put in a good sized - 144 cans - of organic cat food. WIth the free shipping and no tax it was a heck of a lot cheaper than getting it in town. I was a little worried because of all the negative reviews here, but my order arrived quickly and was filled correctly - so there were no problems.
I decided NOT to do any kind of subscription/auto-ship because of the reviews here, but placing a one-time order seemed to go very smoothly and I am pleased to have saved so much money!"
Susan X. posted on 2/9/2015
"Shipping costs are really reasonable and just saving me the trip every month to buy dog food is worth it in itself as I live in a big city where parking is a nightmare."
EdwardVrat. posted on 2/25/2015
"Why didn't I come look at these reviews first?? I ordered 2 bags of dry dog food and wanted 2 day shipping. If I didn't need these in 2 days I would not have ordered with the 2 day shipping. Well...3 days after I placed my order I emailed PFD and they said they only had one bag...however it had still not been shipped. I told them I wanted to cancel and will refuse if it shows up."
kat z. posted on 5/5/2015
"I have had nothing but great customer service and great prices on special foods for my pets. They have a large selection and frequently have free shipping offers and discounts."