Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its profits come basically from a customer relationship management (CRM) product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition.
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Real Customer Reviews
Carlson W. posted on 2/3/2013
"Salesforce is the gold standard of CRMs. But for a small business, the question is, do you really need it right away? I think the answer is not so clear because Salesforce isn't cheap. Using spreadsheets or cheaper/free CRMs (Sugar CRM for example) are reasonable alternatives. However, if you believe your business is going to grow quickly, it still makes sense I think to pay for Salesforce. To save money, you can have your sales people share accounts in the beginning. Also, look around for discounts because Salesforce is always interested in bringing in new, growing companies."
Uri T. posted on 1/28/2015
"It works but they lock you in and charge you for everything. Better for their business than your own."
Vincent T. posted on 2/16/2015
"good product toxic culture"
Jamie K. posted on 4/3/2015
"Tried the other CRMs and Salesforce is just so much better. It's not cheaper, but it's better because it more flexible and more sales people already know how to use it."
Gerald C. posted on 5/5/2015
"Highly recommend. Just be careful, do your research. The sales person I deal with is clueless. Took 2 weeks to set up my account because of multiple errors. But, I'm a big fan, moved off of Dynamics, and the Salesforce tech is great. The CEO is a genius."