Sprint is an American telecommunications holding company that provides wireless services and is also a major global Internet carrier. It is the third-largest wireless network operator in the United States, and serves 55.9 million customers as of 2015. In addition to the Sprint brand, the company offers wireless voice, messaging, and broadband services through its various subsidiaries under the Boost Mobile, Virgin Mobile, and Assurance Wireless brands, as well as wholesale access to its wireless networks to mobile virtual network operators.
Real Customer Reviews
Willie T. posted on 9/15/2014
"I was soooo ready to act a fool at Sprint. My daughter dropped her phone off to be serviced and when she picked it up, her SD card was missing. It wasn't that the SD card was missing, it's that she had all her Disneyland birthday pictures on it. Well, we went back 3 days later, again ready to act a fool. The technician stated that "he found it after she left and was so, so sorry for her inconvenience." Well done!!! I would give them 5 stars... but they did misplace the card."
Frankie R. posted on 9/22/2014
"As a regular customer for the past 10 years, I will have to say that I am glad they informed me about the wait time for service. I am glad to be a loyal customer and they have been really good with making accommodations with the service that I have received. The ETM is a lot faster and payments will be able leave quick and it doesn't take long. Glad to have sprint as my carrier"
liz50. posted on 12/24/2014
"Onlyu been with them 3.5 months and none of our bills have been correct - cell reception is spotty - cannot get out of cotract because "our" look see time is up. Didnt even get our first bill until after this time period. Do not switch to Sprint - their sales people say one thing, which we have found out they just do to make the sale. The deals they promote are not deals. They have high pressured sales in store. "
Trish N. posted on 1/7/2015
"Wanted to figure out if it makes sense for us to switch to the new family plan, & had a million questions about how it works. I went at 2:30pm on a Wednesday, so I checked in, & only had to wait about 2 minutes for them to call my name. The consultant who helped me--Chris, he's awesome!--was super patient & informative, and took the time to answer my endless string of questions...he even answered all of my hypotheticals & "what if later I want to"-type questions. This location is super convenient, with lots of free parking, so that helps too!"
Susan E. posted on 2/23/2015
"I purchased a prepaid phone from hsn with Sprint service. I sent the phone to my daughter. The Sprint plan is a rip off. If you use data. This is not the plan for you. Limited data! Rip off!"