TheKnot is a media company that publishes multi-media content for couples who are planning weddings, moving in together, or having their child. The company generates revenue through online advertising, merchandising, registry services, and publishing. The company headquarters are located in New York City, with offices in several locations in the US and in China.
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- Customer Service
Real Customer Reviews
"My son and his new bride Heather had their wedding at the Waterview in Monroe CT last night. Our guest are saying things like "Rock star night" Epic, over the top, amazing.
These words were echoed to me and my wife Joanne all night by the 300 guests we had.
This all started with the General Mgr. Joanna Sheriff who made us feel special, important and most of all at ease that the night would be special for our kids. Sue Beaumont was the next contact person who was simply unbelievable. Every detail, every request was meet with a smile and perfection. The wait staff, bartenders and culinary department shined bright and attended to our guests like they were family. From the $#*!tail hour in the beautiful Garden room to the 30 foot Venetian table totally exceeding all expectation.
The grandeur of the Waterview was on full display last night as this magnificent building rose to the occasion and handled our 300 guest with plenty of room to spread out. We would like to again thank the Waterview staff and ownership for making the New Mr. and Mrs. Martino's wedding a memory that will last a life time."
- Anthony M. 3/22/15
"Great bridal website and store!!!! They really have so much to offer and the people at the store are super friendly!"
- Jeannette Diaz 11/19/14
"I was having trouble finding a 'hair lady' since I moved to the area a year and a half ago. I have now found one. Brittany T. Is one of the sweetest and nicest people! I came in after not doing much to my hair for almost two years and she worked wonders! Got some peekaboo highlights, roots touched up and layers put in!
I am very pleased with how it turned out. I will definitely be returning to her!
Everyone there seemed to be very pleasant and super sweet. The salon is gorgeous and all the styles I saw on people leaving looked amazing! The ladies here will even fix up your hair for you while you're getting your nails done...talk about customer service!
I don't mind paying good money for great hair and/or nails. This is the place to go!"
- Laura W. 10/18/14
"Was almost completed my wedding website through The Knot.com and then it stops saving my updates. I then receive no response from my email through their customer service. First off... I should say it has been very difficult to navigate and building your wedding website is not user friendly...often deleting things if you are trying to add something more to the same page. And now this. I have spent hours on it and now have to go back to the beginning. I just really liked the template..."
- Catherine G. 9/25/14
"I actually purchased from Wedding Channel, which is just another front for The Knot. I HIGHLY RECOMMEND AGAINST THIS. You can find tons of negative reviews for this site online, they are very slow and have terrible customer service. Expect to receive a gift card order in about a month or so. Awful, awful site."
- MisterCharisma 12/9/10