Vivid Seats, launched in 2001, is an online marketplace where fans can buy or resell tickets to sporting events, concerts, and theatrical performances including NFL, NBA, MLB, NHL, and NCAA games, as well as other sporting events such as boxing matches and NASCAR races. Vivid Seats is continually devoted to investing in site’s functionality and information so that customers can go from start-to-finish faster and easier than on any other ticket website.
- Vivid Seats
Real Customer Reviews
"I recently purchased 4 tickets to a Tampa, FL concert through Vivid Seats, and was amazed how efficient and pleasant the entire process was. This organization has the right idea, by making ticket purchasing a personal experience. The buyer now has an excellent alternative to the faceless choices of before. I couldn't have been more pleased with the interaction with Aaron. Thank you, Vivid Seats!"
- NFC17 1/16/15
"I was extremely happy to work with Vivid Seats for my boss'
tickets. They were extremely polite and accommodating. I appreciate the quick call backs and attention to detail. I will definitely recommend them for all of our future ticket needs.
Thanks to Derek Allen for his excellent customer service and attention to detail!
- chrissyzillo 12/18/14
"I tried purchasing tickets via vividseats.com, however due to the fact my shipping and billing address are different addresses I could not complete the purchase online (they only give you an option to enter a single address). I call the phone # on top of the screen, and explained the issue, without any hassle Kyle took over, and help me complete my order via phone, just as quick as it would have taken me ordering via vividseats.com. Excellent service courteous and professional, no long hold (live person answered within seconds). All in all great experience, definitely be back for all my ticket purchases. Just please add an option for separate billing and shipping addresses. Thank you!"
- wp 11/20/14
"Vivid Seats had by far the best prices on the market. I've learned from experience that fees are outrageous no matter where you go - but Rosie over the phone explained to me that Vivid has the best price every time and damn if she wasn't correct!! The process was quick and easy and I had my tickets delivered to my email. The entire experience was extremely positive and I am a Vivid Tickets customer for life!!"
- bizzle6969 11/20/14
"Worst ticket buying experience ever. I spent close to $400 for seats for a concert to take my daughter. I received an email stating that I could download the tickets in about a day. After a day, I received an email stating that there was a problem with my order. I received the email on a Friday night. I tried to call, but their office was closed. I left a message twice AND I paged the person that was on call for the night. I did not received a call back. The concert was on a Sunday and I was leaving out of town the next morning (to go to the concert) and going to be without computer access during that time. I ended up buying the tickets from another reputable site (stubhub) and downloading the tickets immediately. I am now fighting with them for a refund. Oh, and I didn't mention the outrageous service fee they place on their tickets. The fee was very easy to miss as you check out. Never again."
- Janine J. 8/16/13