VRBO Reviews & Coupon – Unsatisfying Shopping Experience


VRBO is an online vacation rental marketplace founded in 1995 by David and Lynn Clouse to help rent their ski condo. It is an acronym standing for Vacation Rental by Owner, reflecting the purpose of the web-site to facilitate short-term rental of properties by their owner.

VRBO was acquired by HomeAway on November 13, 2006 with 65,000 active listings and has since grown to have over 540,000 active listings and 12 million visits per month.

Don’t forget to use following VRBO coupon codes and discount offers to save your money:

  • VRBO

Real Customer Reviews

"We just returned from a week in Destin Florida, The property was in Crystal Beach Villages, the house was well decorated, and clean, it was close to the beach, had a shuttle to the beach, and when we had a problem the housing staff was very capable, and quick to respond to our needs. I would rent from Destin Comforts again next year. Cheryl and Richard was great to work with. PS I forgot the pool, the area was awesome."

- Thomas B. 6/14/15

"I would never use their site again. I was looking for a house rental in Washington. I booked what I believed to be a "house" on VRBO and when we arrived it turns out to be an apartment rather than a house. So we are now spending our quiet romantic vacation cramped under somebody's house with them thumping above us with very little privacy. I do not the listing has changed since we booked it and the price has dropped almost $100 compared to what we paid and now is clearly listed as an apartment. When I went to lodge a complaint it will take days to process by then we will be back in California. VERY VERY annoyed after 12 hour drive getting here. Not at all what we expected or wanted. I can supply a receipt when I am back home."

- Amanda 6/6/15

"After using them few times and having a good experience with property I would recommend them. My recent experience was not pleasant and owner did not return security VRBO said they would help as go between with owner. After sending our complaint had to continue to call and email them only to find out follow up didn't happen. Cant speak with Manager and just keep hearing "don't worry" well I am worried I am out $500 for a dishonest owner. We have tried 6 times to post a negative review as a warning and followed all their rules and they have yet to post our review. Now I know why the warning we needed isn't there. Taking case to court."

- buzyb 1/20/15

"I agree they have coupons posted that they don't honor after the fact. And then they say they didn't know about the coupon. Do the right thing VRBO it's only 50 bucks. It's not the money it's the principle. They could care less about there customers in my opinion or they would honor coupons with there company logo. TERRIBLE CUSTOMER SERVICE !"

- Erics OC Condo 1/17/15

"Very very disappointed in my VRBO experience. I reserved a rental in Rio del Mar several months ago and paid a $500 deposit. Last week I received an odd email informing me that the property would not be available. No reason. Yes, I got my deposit back; but vacation plans were ruined."

- Pam D. 8/4/13

User Rating: 1.0 (5 votes)

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