OpticsPlanet Reviews – Want to Stop at Optics Planet?

OpticsPlanet Reviews

With more than 125,000 different products in 1,110 different brands, Optics Planet is a retailer store that sells high-quality sport optics, tactical and military gear, microscopes, designer eyewear and more.


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Real Customer Reviews

Alex C. posted on 10/9/2013

"I've had a number of good experiences with OpticsPlanet, enough to keep me coming back over the past year or so. Their customer service is on point and can usually sort through any issues. For example, I got the wrong model of bag I ordered, but returning it was painless and they really went out of their way to solve it. Shipping is fast, and it's good to have live inventory on the site (this is one of the major improvements I've noticed). Overall, a quality site to get shooting gear. I bought a couple of mounts that were hard to find otherwise. Will definitely keep shopping with them!"

Richard M. posted on 1/30/2015

"I ordered scope mounts. I received an email stating the parts were on backorder for 6-9 weeks. Emailed them and requested an order cancellation. I received an email that the order was cancelled within hours. My credit card was never charged. (authorization was made but 99% of population don't understand the difference between a charge and an authorization) Well - authorization was removed instantly.

Yes I cancelled my order but it was my own fault, Unfortunately I was like every other person who complains about backorders - I never really read the entire listing. I went back the the listing and checked availability and WOW - I was shown it was a 6-9 week backorder.

I'm still giving Optics Planet 5 stars for their great follow up with Customer Service."

Vladimir M. posted on 2/4/2015

"very bad experience with Optics Planet, when they charged my credit card, cancelled order without notifying me and not refuse to return mane. i sent them bank statement showing they withdrew money, but customer service still insist i was not charged."

Kelly B. posted on 3/19/2015

"Was looking for a good backpack. Wasn't entirely sure what I needed, so I called and spoke with George, who was super helpful. Got me setup with a great discount and free shipping.

Bag is exactly what I needed - couldn't be happier! Will definitely shop here again."

skeller. posted on 5/27/2015

"I purchased the Crimson Trace Laser for my Glock 42 and it was everything and more, than I expected. Easy to install, minor adjustments, and excellent results. Easy transaction as well."

User Rating: 0.0 (1 votes)

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