Frontgate

Frontgate Reviews – High Price But High Quality

Frontgate
www.frontgate.com

Frontgate is a leading online retailer for fine home furnishings, which offers gourmet cookware, custom gas grills, and designer furnishings, area rugs, bar stools, bath towels, bedding, kitchen, bath essentials and high-end electronics, as well as home organizing solutions. The company specializes in home decor and furnishings for both indoors and out, where you can find everything you need to furnish and decorate your entire home.

 

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Real Customer Reviews

"We purchased 5 barstools from them and one broke, but called customer svc and they shipped a replacement immediately and we shipped the broken one back in the same box at no charge. They guarantee all tbeir products for 1 yr and were Very helpful. We've ordered several ot5ber items and have never bad a problem."

- gtshaw 5/27/15

"I purchased the auto hose reel which lasted only about 9 months of use, I put it in my basement in the off season (October to May).Last September it started to leak badly inside the unit and I put it away till spring of this year.

I contacted Frontgate with my problem and they told me that I had purchased it more than a year ago and the warranty had run out and they couldn't help me.

I spent about 100.00 on this hose reel and expected this company to stand by their product but found out they don't.Too bad I will not be a costumer of Frontgate again and will tell everyone to stay away."

- Stevemacdad2015 5/2/15

"I thought their products (EZ bed, outdoor decorations, entryway rug) were excellent. Even better was their customer service, which I did not expect to be good.

I bought the EZ bed in queen size first but it didn't fit the room so I had to ship it back. The UPS store screwed up and didn't wait for proper shipping label so the return got lost. Frontgate took over tracking and refunded me and fulfilled my exchange request (sent me EZ bed in twin) immediately, with no hassles at all."

- Teresa A. 10/25/14

"Have placed several orders with Frontgate and have not been disappointed. Customer service is friendly and helpful. Online communication is timely and delivery is very quick. The items are of high quality and returns are straightforward. Thank you!"

- Stephanie M. 3/7/14

3.6
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