Alloy Apparel is a lifestyle apparel brand for juniors, which provides the latest styles of clothing, jeans, shoes, and accessories at affordable prices for teenagers and college-age women. Alloy is a top brand for people who are looking for amazing, low prices on the latest fashion crazes and trends of every season in one place. Featuring the latest in teen fashion, the company sells hip and versatile clothing for all the events in a young woman’s busy life.
Real Customer Reviews
"Bought a coat from them. The one that I got ran a little small. I sent it back in the package with the return label that was included. About a week later, I received the coat in the size I requested. Fits great. Love the material and the cut, very flattering. I'd definitely buy from them again."
- Pamela C. 4/10/15
"I ordered stuff from Alloy without reading the reviews. Bad idea. On the site, it said if you placed an order before a certain time it would be shipped out that day. That was a lie. It took them 2 days to ship my order. They use slow UPS and my package arrival was scheduled for today. The only problem is, UPS handed my package off to the USPS yesterday. I call UPS, they say Alloy uses "Sure Post" and give me a tracking number for the USPS. WTF. I just want my stuff. It might seem minor, but I don't like companies that ship with UPS or FedEx and then make them switch the package over to the post office; that's how things get lost and it delays shipping time. It's Day 9 of their standard 7-10 business day shipping time. USPS doesn't have any tracking information for my package, other than they were notified they were going to get it. We'll see how long this takes. I'm not ordering from them again."
- Ann 2/3/15
"I've never had a problem with alloy. The quality of clothing & shipment time & customer service was great. I've been a customer for years & just places another order the other day & I just got a notification that its already been shipped"
- NikiNY 2/28/14
"Horrible company policy and customer service. I have been ordering with Alloy for years. However, after today I'm done with them. I exchanged two pairs of jeans that were damaged and defective for two different pairs of equal value. They did not apply the original discount and charged me extra. To make matters worst, when I called them no one was willing to help me. For the most part they have good product but when my patronage as a customer isn't valued I will no longer spend money with a company. I am highly disappointed Alloy!!!"
- Shaw B. 12/16/13
"I had to re-write this review- again!
Because honestly, as much as I wanted to dislike them, they shipped my order, didn't charge my card twice and actually sent my order ahead of time. I actually had a decent ordering experience with them, and the clothes, the shirts fit perfectly, and I am quite surprised despite all the complaints about the quality. For under 9 dollars a shirt the quality and colors are nice. Also when I did call their customer support, it did take like 3 times to get through, but it was thanksgiving weekend so I will accept that but they were completely friendly to me on the phone. I would order again from them. The stuff is nice. I'll have to be honest, when I went to order, and this was Nov 2012, the site actually does tell you before you place your order the date that something will be available.
My second online ordering experience, I just ordered the Coryne boots and some jeans, got 20 dollars off and they delivered a day ahead of schedule! It was a little sketchy because you couldn't track your order like usual, but they did send me a UPS tracking number a day later. The boots and jeans fit perfectly!"
- Katarina N. 11/25/12