Zaful is your one-stop online shop for today’s most daring, exciting and edgy fashion apparel. Their affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of every aspiring fashionista. The original idea is to share the latest news and fashion trends on women’s clothing with fashion-forward, free-thinking girls, and we offer the fast fashion worldwide.
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Real Customer Reviews
karina k. posted on 6/26/2014
"The quality of the clothes is great, and the clothes look just like the website shows. The clothes are true to size. It takes a while to ship but with that in mind, it is worth waiting for your clothes!! Overall love this site and will order from them again in the future."
Corrina H. posted on 6/27/2015
"This is an amazing site if you are looking for great deals and amazing style. They are super helpful with any concerns and get back to you right away. I love shopping here and would recommend it to anyone."
Mama P. posted on 8/10/2015
"This is my first time buying from the site and I am very disappointed. I have to return almost everything I bought because it did not match the picture or color. These clothes are cheap and flimsy ... do not be fooled by the photos and low prices, they are horrible. The low effort and care of these items make it seem they are just mass made from a sweatshop. I'm confused as how they have all these models for each clothing item... I feel like they just stole these photos and tried to replicate the clothing pieces (it might be their own, but I'm just saying this in light of how inaccurate everything is). Shipping was slow even though I got expedited shipping. My order came in separately, one way later than the other. I also had a missing item which I just refunded (and am still waiting for a refund on...)
Anyway, I highly recommend not buying from this company. I found it on pinterest and thought it would be a good idea. I don't even know if they will let me get a refund .... they make it all very complicated and you have to be VERY persistent...."
Alyssa H. posted on 8/17/2015
"Great Site! Great Prices! Great Customer Service!
I have made multiple purchases and I am absolutely happy with each one!!! I have not had any problems with shipping or with the size or any of that! I will say though, I read some reviews before making my first purchase and so I selected the 'expedited shipping' (which is always discounted and ended up costing less than regular shipping!!) and I READ the size chart and size conversions for each item I purchase! I know some people are writing negative reviews regarding quality and shipping etc ...but seriously people?!?! You aren't going to get a white house black market quality dress if you are only paying $10! What you get for the price is brilliant!!! I get SO many compliments every time I wear any of the items I have from them! If you pay attention to the sizing charts and select expedited shipping - then I would definitely suggest giving them a try!"
Dominion V. posted on 8/25/2015
"I placed an order with Zaful. I didn't know the company at all, but the clothes sure did look cute. The fact that I could order via PayPal was the only reason I took a chance in the first place. After placing the order, I Googled Zaful, and oh my goodness, the avalanche of incredibly negative reviews was overwhelming. Within minutes, I was on the phone with PayPal who assured me they had my back and they did. BUT I do also want to give credit to Zaful customer service because I sent them a FB message to which they responded promptly, professionally and politely. They were very understanding and accommodating. They refunded my money right then, right there. They acknowledged that they were very aware of all their negative reviews and it appears that they are very much going to correct that. So, while I do think all the reviews reporting poor quality were probably accurate, I do want to say that the customer service I received from Zaful was excellent as was the assist I got from PayPal."