Zumiez is a specialty clothing store founded by Tom Campion and Gary Haakenson in 1978, and publicly traded since 2005. “Offering gear and clothing for the skater, snowboarder, and surfer,” Zumiez markets clothing for action sports, particularly skateboarding, snowboarding, and motocross.
Don’t forget to use following Zumiez discount offers to save your money:
- Customer Service
Real Customer Reviews
"wow i am not getting how this company gets a lot of negative feedback when in fact i was given outstanding service when i ordered from them 6 days ago. at first i got worried cause of the negative reviews about this site but people, i assure u that this site is legit. so i ordered on april 15 and along the way i was confused and asked some questions through email, they then responded right away within 24 hours w a remarkably friendly attitude and assuring explanations. anyway, i received my package yesterday, april 20 and that was freaking 5 days!! plus i live in the philippines whaat?? it was epic. i ordered a custom board using one of their build a board so they assembled it for me. when i got it tho i was charged by the dhl man for like P1500 customs fee which is more or less $30 but for me it was alright cause the service overall was bloody brilliant. i am happy with my skateboard in great condition and all the parts right. idk what happened w u guys but for me zumiez gave me excellent service, and once again, i live so much farther-the philippines. ROCK ON ZUMIEZ."
- Frank C. 4/21/15
"I shop at zumiez a-lot ,and honestly they have good service good clothing ,shoes, and skateboards and snowboarding gear if you shop at zumiez and order something online your order will get to the location needed and on time and you will be satisfied with what you got at the end."
- lilah v. 3/27/15
"This is a great site with a wide range of products and great customer service. The delivery is quick and precise with a well packaged product. I'll definitly recommend thid site to my friends!"
- Elizabeth B. 11/2/14
"Zumiez shipping services is horrible...I tracked my package that was ordered on 9/2 when I received the first notice that it shipped.
The original arrival date was 9/4 then changed to 9/5 now its 9/11. Very disappointed in customercare not knowing how to handle this call, not taking accountability that something was screwed up, not willing to look into this at first to help me out, throwing the 3-10 business days policy at me for free shipment making it seem like it was my fault since I picked free shipment and then to see the shipment tracking date was moved out to 9/11.
Great service...lost a customer...."
- Bonnie R. 9/6/14
"DO NOT ORDER ONLINE FROM ZUMIEZ! Ordered sneakers 2 weeks ago and waited all this time to find out that it was still at zumiez. I called customer service and they said I cannot use po box and to give them another address. After all if that I thought it would ship. A week later I still didn't have it so I checked the tracking and it said undeliverable. I called back the void toner service and they combined my home address and the po box address. They are so stupid. So now the ups has to ship it back to zumiez and then they will send it again. This is rediculous! It's they're fault for this trouble! I think if its the companies fault for the mistake than you should get a discount. I'm pissed!"
- Robert M. 9/25/13